Shipping Policy
WHO WE ARE
Our website address is: https://www.saturnnlgd.com
At Saturnn LGD, we are committed to delivering your jewellery safely, securely, and on time. Every order is handled with care to ensure that your shopping experience is seamless from checkout to delivery.
OUR SHIPPING POLICY
1. Free Shipping
We offer free shipping across India on all orders placed through our official website, www.saturnnlgd.com. There are no hidden shipping charges or additional delivery fees.
2. Order Processing
Orders are typically processed within 1 to 3 business days, excluding weekends and public holidays. Once your order is confirmed and processed, it will be prepared for dispatch.
For customised or made-to-order jewellery, processing times may vary. In such cases, estimated dispatch timelines will be communicated at the time of order confirmation.
3. Delivery Timeline
After dispatch, delivery timelines may vary based on your location:
Metro cities: approximately 5 to 7 business days
Other locations: approximately 7 to 10 business days
Please note that delivery timelines are indicative and may be affected by factors beyond our control, such as courier delays, weather conditions, or regional restrictions.
4. Shipping Partners and Tracking
We work with reliable and trusted courier partners to ensure safe delivery of your order. Once your order is shipped, you will receive a confirmation email or message with tracking details, allowing you to monitor the status of your shipment.
5. Packaging and Insurance
All Saturnn LGD jewellery is securely packaged to prevent damage during transit. Orders are shipped with appropriate safeguards to ensure your product reaches you in perfect condition.
6. Delivery Address
Please ensure that the shipping address and contact details provided at checkout are accurate and complete. Saturnn LGD shall not be responsible for delivery delays or failures caused by incorrect or incomplete address information.
7. Contact Us
If you have any questions regarding shipping or delivery, please contact us at:
Email: support@saturnnlgd.com
Phone: +91 96641 66666