Saturnn LGD
Privacy Policy
Your trust matters to us. Here's how we collect, use and protect your information.
Your Privacy
Trust begins with transparency.
At Saturnn LGD, your privacy and trust are extremely important to us. We are committed to protecting the personal information you share with us and ensuring a secure, transparent, and reliable shopping experience.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.saturnnlgd.com (the “Site”). This policy applies only to information collected through our website.
By accessing or using our Site, you consent to the collection and use of information in accordance with this Privacy Policy.
Our website address is: https://www.saturnnlgd.com/
The Essentials
Your Privacy at a Glance
-
What We Collect
Information you provide and certain device/browsing information.
Read section -
Why We Use It
Orders, communication, customer service, website improvement and opted-in marketing.
Read section -
Who May Receive It
Trusted service providers needed to operate the business.
Read section -
Your Choices
You may request access, corrections and removal from marketing communications.
Read section
Collection
Information We Collect
We collect personal information only when you voluntarily provide it to us.
This may include situations where you:
- Place an order
- Create or manage an account
- Add products to your wishlist
- Subscribe to our newsletter
- Contact us with queries
- Participate in surveys, promotions, or contests
The information collected may include your:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order-related details
Information Collected Automatically
When you visit our Site, we also automatically collect certain information about your device, such as your browser type, IP address, time zone, pages viewed, and browsing behaviour. This information helps us understand how users interact with our Site and improve overall performance and experience.
- Browser type
- IP address
- Time zone
- Pages viewed
- Browsing behaviour
Cookies
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse website traffic. Cookies are small data files placed on your device that help us recognise repeat visitors and improve functionality.
- Remember preferences
- Improve functionality
- Analyse traffic
Use
How We Use Your Information
The information we collect is used to process and fulfil orders, deliver products and services, communicate order updates, respond to customer queries, improve our offerings, and personalise your experience on the Site.
Process Orders
Process and fulfil orders.
Deliver Products
Deliver products and services.
Communicate
Communicate order updates.
Support
Respond to customer queries.
Improve
Improve our offerings.
Personalise
Personalise your experience on the Site.
Sharing
Sharing of Information
We may share your personal information with trusted third parties strictly as required to operate our business. This includes:
Logistics partners
Payment gateway providers
Technology and analytics service providers
Marketing partners
These third parties are granted limited access to your information solely for the purpose of performing services on our behalf and are bound by confidentiality and data protection obligations.
Legal disclosures
We may also disclose personal information to:
comply with applicable laws,
respond to lawful requests,
enforce our policies, or
protect our rights and interests.
Analytics
Analytics & Advertising
We may use third-party analytics and advertising tools such as Google Analytics to understand how customers use our Site and to deliver relevant advertisements.
- Your Visit
- Analytics
- Understanding Usage
- Relevant Advertising
Email Communication & Newsletter
Promotional
Newsletter
If you subscribe to our newsletter, we will use your email address to share updates about new collections, offers, and brand stories.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Service-Related
Order & Account Messages
We may also send service-related communications that are necessary for order processing or account management. These communications are not promotional in nature.
Security
How We Protect Your Information
We implement strict security measures to protect your personal information, including secure servers, SSL encryption, firewall protection, and access controls.
Secure Servers
SSL Encryption
Firewall Protection
Access Controls
All payment transactions are processed through secure and trusted payment gateway partners.
While we take all reasonable precautions to safeguard your information, no method of transmission over the internet is completely secure.
Your Rights
Your Rights & Choices
-
Access
You may request access to your personal information.
-
Correct
You may request corrections.
-
Marketing Choices
You may ask to be removed from our marketing communications.
To make such requests, please contact us using the details provided below and include sufficient information to verify your identity.
Retention
How Long We Keep Your Information
We retain your personal information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and enforce agreements, unless a longer retention period is required by law or requested by you.
- Order Fulfilment
- Legal Obligations
- Dispute Resolution
- Agreement Enforcement
External Sites
External Links
Our Site may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of these external websites, and we encourage you to review their respective privacy policies before sharing any personal information.
Age
Children's Privacy
Our Site is intended for individuals aged 18 years and above.
We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a minor, we will take steps to delete such information promptly.
Changes to This Privacy Policy
Saturnn LGD reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page, and continued use of the Site after such changes constitutes acceptance of the revised policy.
Have a Privacy Question?
We're Here to Help.
If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us.
Shop with confidence.
Discover lab-grown diamond jewellery from Saturnn LGD, thoughtfully created for meaningful moments.