WHO WE ARE

Our website address is: https://www.saturnnlgd.com

At Saturnn LGD, your privacy and trust are extremely important to us. We are committed to protecting the personal information you share with us and ensuring a secure, transparent, and reliable shopping experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.saturnnlgd.com (the “Site”). This policy applies only to information collected through our website.

By accessing or using our Site, you consent to the collection and use of information in accordance with this Privacy Policy.

OUR PRIVACY POLICY

1. Information We Collect

We collect personal information only when you voluntarily provide it to us. This may include situations where you place an order, create or manage an account, add products to your wishlist, subscribe to our newsletter, contact us with queries, or participate in surveys, promotions, or contests.

The information collected may include your name, email address, phone number, billing address, shipping address, and order-related details.

When you visit our Site, we also automatically collect certain information about your device, such as your browser type, IP address, time zone, pages viewed, and browsing behaviour. This information helps us understand how users interact with our Site and improve overall performance and experience.

We do not store or capture your credit card or payment details on our servers.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse website traffic. Cookies are small data files placed on your device that help us recognise repeat visitors and improve functionality.

You may disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are turned off.

3. How We Use Your Information

The information we collect is used to process and fulfil orders, deliver products and services, communicate order updates, respond to customer queries, improve our offerings, and personalise your experience on the Site.

We may also use your information to send promotional communications, newsletters, and updates, only if you have opted in to receive such communications.

4. Sharing of Information

We may share your personal information with trusted third parties strictly as required to operate our business. This includes logistics partners, payment gateway providers, technology and analytics service providers, and marketing partners.

These third parties are granted limited access to your information solely for the purpose of performing services on our behalf and are bound by confidentiality and data protection obligations.

We may also disclose personal information to comply with applicable laws, respond to lawful requests, enforce our policies, or protect our rights and interests.

5. Behavioural Advertising and Analytics

We may use third-party analytics and advertising tools such as Google Analytics to understand how customers use our Site and to deliver relevant advertisements.

You can opt out of targeted advertising through the respective platforms, including Facebook, Google, and Bing, or by visiting the Digital Advertising Alliance opt-out portal.

6. Email Communication and Newsletter

If you subscribe to our newsletter, we will use your email address to share updates about new collections, offers, and brand stories. You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

We may also send service-related communications that are necessary for order processing or account management. These communications are not promotional in nature.

7. Data Security

We implement strict security measures to protect your personal information, including secure servers, SSL encryption, firewall protection, and access controls.

All payment transactions are processed through secure and trusted payment gateway partners. While we take all reasonable precautions to safeguard your information, no method of transmission over the internet is completely secure.

8. Your Rights and Choices

You may request access to your personal information, request corrections, or ask to be removed from our marketing communications. To make such requests, please contact us using the details provided below and include sufficient information to verify your identity.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and enforce agreements, unless a longer retention period is required by law or requested by you.

10. External Links

Our Site may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of these external websites, and we encourage you to review their respective privacy policies before sharing any personal information.

11. Children’s Privacy

Our Site is intended for individuals aged 18 years and above. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a minor, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

Saturnn LGD reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the Site after such changes constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Email: support@saturnnlgd.com
Phone: +91 96641 66666